In our research, we found that its service fees varied based on the venue and artist, but they were, on average, lower than on almost every other site we reviewed.
Ticketmaster is a primary ticket broker, which means it negotiates directly with venues to offer tickets to concert goers.
We found it refreshing that the service lumps all the fees together into a single line item on the pricing details.
Ticketmaster offers the best variety of delivery options among the services we reviewed.
You can pick up your tickets at will call, order print-at-home tickets or choose flash seats, which get you into the venue with your credit card and photo ID.
How We Tested We looked for tickets to concerts for a nationally touring symphony, nationally touring pop band and regionally touring rock band that is popular enough that all the services advertised tickets for its shows.
We then identified a mid-priced seating section at each concert and put two tickets in our cart to see what their final price was, including the service fee and shipping fees for electronic and ground delivery.
You can also follow your favorite artists through the app and receive alerts about shows in your area.
Selling tickets with Stub Hub is almost as easy as buying them.
We didn’t just compare prices, though; we walked through each step of the ticket selection process to score each website.
We’ve reviewed concert ticket websites and sports ticket websites for several years and we know what to look for in the guarantees and money-back promises that these companies offer.
You can use the computer application or mobile app to sell your tickets, and Stub Hub collects 10 percent of the sale price.
The site’s Fan Protect guarantee makes sure you receive valid tickets before the event, and if you don’t, you will either be refunded with comparable or better tickets or receive a full refund.
You can’t see real-life views of your seats like on some of the websites we researched, but it’s easy to find and pick seats.