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Seventy-five of these complaints were successfully resolved with assistance, while 342 complaints either were not resolved to the merchant’s satisfaction or did not receive a final response from the merchant.Stripe has also received 54 negative reviews on its profile, although it should be noted that these reviews are not subject to verification by the BBB.The service is particularly tailored to merchants with web development skills who want to customize it according to their specific payment needs, and its capabilities include billing on a recurring basis, accepting bitcoin, and facilitating payments on marketplace-style platforms.

Given the fact that Stripe has amassed 417 complaints in the short time it has had a BBB profile, we have adjusted the BBB’s rating to a “C.”Stripe rates as an average merchant services provider according to our standards.The company has seen a large increase in complaints since our last update, but its overall complaint volume remains low for its size.Note: We have adjusted this company’s BBB rating according to our own standards.To better understand why we adjust BBB ratings, please see our Rating Criteria.The company charges a flat per-transaction fee of 2.9%

The company does not charge an early termination fee, a PCI compliance fee, or a fee for refunds or failed payments; however, there is a Chargeback fee per incident (refunded if the chargeback is reversed).

Stripe’s headquarters can be found at 185 Berry Street, Suite 550, San Francisco, California 94107.

Key Points Stripe’s costs and fees are fairly straightforward.

Interestingly, the company has also received investment capital from the founders of another competitor, Pay Pal.

Stripe was founded by brothers John and Patrick Collison, and Patrick currently serves as the company’s CEO.

Overall, Stripe’s pricing and business model resemble those of the mobile credit card processing company Square, but for online businesses.

.30, regardless of card type, and adds a 1% fee for international payments.

The company does not charge an early termination fee, a PCI compliance fee, or a fee for refunds or failed payments; however, there is a Chargeback fee per incident (refunded if the chargeback is reversed).

Stripe’s headquarters can be found at 185 Berry Street, Suite 550, San Francisco, California 94107.

Key Points Stripe’s costs and fees are fairly straightforward.

Interestingly, the company has also received investment capital from the founders of another competitor, Pay Pal.

Stripe was founded by brothers John and Patrick Collison, and Patrick currently serves as the company’s CEO.

Overall, Stripe’s pricing and business model resemble those of the mobile credit card processing company Square, but for online businesses.