The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). With anything, if you can remove the batteries and get it to work, the firmware is usually the fix that will resolve the issue.
If you dont know how to do a firmware update, just look at the link below!
The remote is 3 or 4 years old and has never been dropped.
You should see Safe Mode appear on the LCD screen With your remote in safe mode, you will then need to update the firmware.
For steps on updating the firmware, refer to this article
NGI restarted my remote in "safe mode" and installed new firmware. I can't transfer settings (update remote) I tried the old web based interface.
Here you can find all LOGITECH device drivers for Windows 10, 8, 7, Vista and XP you want to download.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
On Friday, January 1, 2010 we experienced an issue which caused some Harmony remote updates to stop at 3%. All they want is you to buy a new remote or pay to fix their problem, not yours. I guess my H520 connects to the server you are talking about.... After it tests the update the remote goes back to saying "start the Logitech Harmony Remote Software to update settings"At the same time the status section of the computer looks like software is updating the remote isn't showing anything. After about 10 attempts it was able to communicate with my remote and reset it.
If so, replace it with an exact equivalent (rechargeable of course, same voltage, same type of rechargeable, same size).
Rechargeable batteries go semi-dead in several years' time.
Remove the battery and unplug the USB cable from the remote2.
Hold down the Off button and place the battery back in the remote while continuing to hold down the Off button.
Below is Logitech Harmony Remotes device types, you can find the drivers you want to download and update.