After you dial the 1-800 number, the recording will thank you and then ask if you want Spanish (para Espanol).
Without a contrary order, the mail is delivered as addressed.
If there is no guardian and the minor is unmarried, either parent may receive delivery of the minor’s mail.Mail may be delivered under the order of the guardian or conservator for a person legally declared incompetent.Generally, a returned mailpiece that was undeliverable-as-addressed or refused by the addressee may not be remailed unless it is placed in a new envelope or wrapper with a correct address and new postage.A returned shortpaid mailpiece can have the necessary additional postage affixed to the original piece and does not have to be placed in a new envelope or wrapper.A parcel may be left in an unprotected location, such as a stairway or uncovered porch, only when it bears the “CARRIER—LEAVE IF NO RESPONSE” endorsement.
The endorsement must appear directly to the left of the postage area (preferred) or directly below the return address as specified in Unless otherwise directed, an addressee’s mail may be delivered to an employee, to a competent member of the addressee’s family, or to any person authorized to represent the addressee.
After delivery, an addressee may mark a mailpiece “Refused” and return it within a reasonable time, if the piece or any attachment is not opened.
Mail that may not be refused and returned unopened under this provision may be returned to the sender only if it is enclosed in a new envelope or wrapper with a correct address and new postage.
The info below is old information and will not help you reach a human when calling the US Postal Service. Then the recording will say, “You’ve asked for customer service”.
I am only keeping it here because this post seems to be found a lot through Google and I don’t want to mess that up.
I recently shipped an item through the United States Postal Service and the package was lost.